Shipping policy

Last Updated: August 2026

This Shopping Policy governs all purchase activities on the official website of tktcus, a professional online store dedicated to trendy women’s fashion, including swimwear, casual tops, shorts, and daily outfits. By placing an order on our site, you agree to follow the terms below. Please read this policy carefully before shopping.

1. Order Confirmation & Processing

Once you complete your payment, your order will be confirmed automatically, and a confirmation email with your order details will be sent to your registered email address. Our team will review and process your order within 1–3 business days. All items are inspected carefully before packaging and shipping to ensure product quality.

Please double-check your shipping address, contact information, and product specifications (size, color, quantity) before payment. We are not responsible for delivery failures caused by incorrect information provided by customers.

2. Payment Security & Terms

tktcus supports multiple secure global online payment methods. All payment transactions are encrypted and processed by trusted third-party payment platforms to protect your personal and financial information. We will never collect, store or disclose your private payment data.

All prices displayed on our website are final product prices, excluding international shipping fees and local customs taxes. No hidden fees will be charged during the entire shopping process.

3. Shipping & Delivery Rules

We provide worldwide international shipping for all women’s apparel, including swimwear, tops and shorts. Available shipping methods, delivery time and shipping fees vary by country and region, which can be checked in real time during checkout.

Standard international delivery takes 7–15 business days after order shipment. Delivery delays may occur during peak shopping seasons, holidays, or due to unexpected logistics and customs factors, which are beyond our control.

Once your package is shipped, you will receive a tracking number via email to monitor your delivery status online.

4. Customs Duties & Local Taxes

All international orders may be subject to import duties, VAT, customs fees or other local taxes charged by the destination country. These additional charges are the sole responsibility of the buyer.

tktcus will not cover any customs fees, tax charges or return shipping costs caused by customs detention or rejection. We suggest that you check your local customs policy before placing an order.

5. Product Description & Photography

We strive to ensure that all product pictures, sizes, descriptions and details on our website are accurate and true to the actual items. All photos are real-shot of our swimwear and casual clothing.

Slight color differences may exist due to different screen resolutions, lighting environments and shooting angles. Minor color deviation does not affect product function and will not be regarded as a quality problem.

6. Order Modification & Cancellation

Customers are allowed to modify or cancel their orders within 24 hours after payment, before the order is processed and shipped. Please contact our customer support with your order number for assistance.

Once the order enters packaging and shipping procedures, no modification or cancellation requests will be accepted.

7. After-Sales Service Promise

We strictly control the quality of all women’s clothing. If you receive defective, damaged, wrong or missing items, please contact our support team within 48 hours after receiving the package and provide valid photos or videos for verification. We will provide full refund, free replacement or other reasonable solutions in accordance with our return policy.

8. Policy Revision

tktcus reserves the right to update and revise this Shopping Policy at any time without prior notice. The updated policy will take effect immediately after being published on this page.